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First time at BiddyUp? Here’s the straight talk on fees, pickup, shipping, and guarantees. Plain as we can say it.
First time at BiddyUp? Here’s the straight talk on fees, pickup, shipping, and guarantees. Plain as we can say it.
There’s no minimum price. (Auction folks call that “no reserve.”) Every lot opens at a dollar and sells for whatever the last bid is. Whoever wants it most wins it, whether that’s $3 or $300. We don’t set a floor and we don’t pull lots that don’t hit some secret number. It’s the only honest way to run an auction.
A fee added on top of your winning bid. Ours is 15%. Win something for $20 and the total before tax is $23.
Your card on file is charged automatically when the auction closes: winning bid + 15% buyer’s premium + sales tax. No hidden fees, no last-minute surprises.
Every auction has a pickup window, usually the day after close. The date, time, and address are posted in the auction details, and we’ll send a reminder before the auction closes.
Most auctions pick up in Adair, OK (7047 N 434 Rd). Kansas auctions pick up in South Hutchinson, KS (40 N Kansas Ave). Bring your truck. We’ll help with the big stuff.
Can’t make the window? Arrange shipping before it closes, or email howdy@biddyup.com and we’ll work something out.
Yes, anywhere in the lower 48. We pack everything ourselves: wrapped, blanketed, palleted if it needs it. Furniture, farm gear, antiques. Same care every time.
You pick the carrier (UPS, FedEx Freight, Uship, whatever works) and pay the freight. We crate it up and meet your shipper at the loading dock. Fill out the form at biddyup.com/ship after you win and we’ll take it from there.
Every item sells the way it is. Check the photos and the description before you bid. That’s the deal. But if yours shows up dead, broken, or just isn’t what we described, we back it with a 14-day guarantee.
Submit your claim at biddyup.com/refunds, just your lot number and a photo. We check it on the spot and get back to you fast. Either way: no runaround.
Go to biddyup.com/refunds. Drop in your lot number and one or two photos. That’s it. We check the photos against the original listing and get back to you with a decision fast. No name, no email, no forms. We look you up from the lot number.
If the claim is approved, we handle the money on our end. You don’t have to chase anything down. 14-day window from the auction close.